Tips on what to do when a client wants to quit.
There it is, the “Dear John” email everyone dreads receiving. Out of the blue, one of your clients wants to end their relationship with you. Shaken, your emotions suddenly go careening on a roller coaster ride, beginning with disbelief, making a quick stop in anger, then settling into a knot of panic in the pit of your stomach at the thought of all that lost 1ncome.
But do you really have to settle for losing a client?
